
Got Questions?
We have the answers!
Here, we’ve compiled answers to some of the most common questions we receive about our event rental services for children's parties and our custom cupcake offerings. If you have any additional questions, feel free to reach out to us!
1. What types of events do you specialize in?
We specialize in children's parties, including birthdays, school events, family gatherings, and more! Our goal is to create memorable experiences for kids and their families.
2. What rental items do you offer for children's parties?
We offer a wide range of rental items, including bounce houses, soft play set ups, balloons, various decor items, tables, chairs, and themed decorations. We can help you create the perfect setup for your event!
3. How far in advance should I book my event?
We recommend booking your event a minimum of 2 weeks in advance to ensure availability, especially during peak seasons. However, we will do our best to accommodate last-minute requests!
4. How do I place an order for custom cupcakes?
You can place an order by ordering through our website or contacting us through our website or by giving us a call. Please provide details such as the number of cupcakes, flavours, and any specific design requests.
5. What flavours do you offer for your cupcakes?
We offer a variety of flavours, including classic vanilla, chocolate, red velvet, and funfetti.
6. How much do your rental services cost?
Pricing varies based on the items you choose and the duration of your rental. We offer competitive rates and can provide a detailed quote based on your specific needs.
7. What payment methods do you accept?
We accept various payment methods, including credit/debit cards, E-transfer and cash. A deposit may be required to secure your booking.
8. Do you provide delivery and setup for rental items?
Yes, we offer delivery and setup services for all rental items. Our team will ensure everything is set up and ready for your event, allowing you to focus on enjoying the day!
9. What is your cancellation policy?
We understand that plans can change. Our cancellation policy allows for a full refund of your deposit if you cancel at least 14 days before your event. Please refer to our terms and conditions for more details.
10. How can I contact you for more information?
You can reach us via our contact form on the website, email us at jessicatherien20192025@gmail.com, or call us at 416-268-7038. We’re here to help you plan the perfect event!
Thank you for considering us for your children's party needs! We look forward to making your event unforgettable!